Warranty policy

What is covered

  • Every product carries its manufacturer’s warranty; the period differs by category and is listed on the product page.
  • Custom prebuilt PCs built by Shweta Computers carry a 3-year on-site warranty — we service the machine at your address.

How claims work

  • Within the first 3 days after delivery, contact us and we will handle the issue.
  • After 3 days, warranty claims for manufacturer-warranty products are made at the respective brand’s service centre. We can assist you with the RMA process.
  • For monitor display issues, the manufacturer may provide a direct replacement from day one.
  • Products under manufacturer warranty are serviced or replaced by the brand; they are not returnable to us for refund.

Keep your invoice — it is your proof of purchase for every claim.

Need help with a claim?Message us with your order number and photos.
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