FAQs

Are there any hidden or shipping charges at Shweta Computers?

No, we don't have any hidden charges. The final amount, including shipping costs (except for graphics cards), will be transparently displayed when you confirm your order.

How Long Does It Take to Ship an Order Once It's Confirmed?

If the product is currently in stock, we typically ship it within 24 working hours. However, during special offer periods or vacations, there might be slight delays in dispatch. And will be delivered to you within 4 to 7 working days depending on your location.

How Can I Get a Discount on My Order?

While we already provide competitive prices compared to other e-commerce websites in India, we're happy to offer additional discounts for bulk purchases or complete RIG (computer system) orders.

Will I Receive Updates on My Order?

Yes! We keep you informed every step of the way. You can track your order status in your order history on our website, and we'll also send updates via email. Once your product is shipped, we'll provide tracking details so you can monitor its progress.

What Payment Options Are Available with Shweta Computers?

We offer various payment options, including
- Credit/Debit cards
- Net Banking
- Credit Card EMI*
- Bank transfers (NEFT, IMPS, RTGS, CASH DEPOSIT, CHEQUE, UPI, DD)

Is It Safe and Secure to Purchase from Shweta Computers?

Absolutely! Our website is 100% safe and secure when it comes to customer data and personal information. We use HTTPS, which indicates that our website is protected from online threats, ensuring a secure environment for all your online transactions.

Are Shweta Computers Products New and Genuine?

Absolutely! All the products we sell on our website are brand new and genuine. We do not deal in used or duplicate products. Our inventory consists only of products that we are authorized to sell directly from the brands. In fact, several reputable companies like Intel, amd, nvidia, hp, dell, gigabyte, cooler master, msi, asus, samsung, lg, zebronics and more have listed our site as their official partner.

How Can I Get a Discount on My Order?

While we already provide competitive prices compared to other e-commerce websites in India, we're happy to offer additional discounts for bulk purchases or complete RIG (computer system) orders.

What is your refund policy?

Our refund policy returns would only be accepted if reported within 24 hours after the product is delivered. Products must be in their original condition and packaging. Please contact our customer service team to initiate a return and get a return authorization.

click here to view refund policy

Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery for orders within specific regions. Please check the availability of COD at checkout or contact our customer service for more details.

I found a product on an international website that isn’t listed on Shweta Computers. Can you help?

If you find a product on an international website that is not listed on our site, please contact us directly. We will be happy to discuss your requirements and see how we can assist you.

What is the warranty on your products?

We provide warranty coverage as per the manufacturer’s warranty policy. For specific warranty details, please refer to the product description or contact our customer service team.

click here for return/replacement policy

Do you offer assistance in repair or RMA?

Yes, we offer repair services and handle Return Merchandise Authorization (RMA) requests. Please contact our support team for assistance with repairs or RMA processes.

Can you accommodate urgent deliveries?

We understand that sometimes you need your products urgently. Please contact our customer service team to discuss expedited shipping options and availability.

What is your budget range for gaming PCs?

We can build gaming PCs to fit a wide range of budgets. Whether you're looking for a high-end setup or a budget-friendly option, we can customize a solution that meets your needs.

Can I get expert assistance and handholding with my purchase?

Absolutely! Our team of experts is here to help you with every step of your purchase. From selecting the right products to setting up your system, we provide comprehensive support to ensure you have the best experience.