FAQs

No, we don't have any hidden charges. The final amount, including shipping costs (except for graphics cards), will be transparently displayed when you confirm your order.

If the product is currently in stock, we typically ship it within 24 working hours. However, during special offer periods or vacations, there might be slight delays in dispatch. And will be delivered to you within 4 to 7 working days depending on your location.

While we already provide competitive prices compared to other e-commerce websites in India, we're happy to offer additional discounts for bulk purchases or complete RIG (computer system) orders.

Yes! We keep you informed every step of the way. You can track your order status in your order history on our website, and we'll also send updates via email. Once your product is shipped, we'll provide tracking details so you can monitor its progress.

We offer various payment options, including
- Credit/Debit cards
- Net Banking
- Credit Card EMI*
- Bank transfers (NEFT, IMPS, RTGS, CASH DEPOSIT, CHEQUE, UPI, DD)

Absolutely! Our website is 100% safe and secure when it comes to customer data and personal information. We use HTTPS, which indicates that our website is protected from online threats, ensuring a secure environment for all your online transactions.

Absolutely! All the products we sell on our website are brand new and genuine. We do not deal in used or duplicate products. Our inventory consists only of products that we are authorized to sell directly from the brands. In fact, several reputable companies like Intel, amd, nvidia, hp, dell, gigabyte, cooler master, msi, asus, samsung, lg, zebronics and more have listed our site as their official partner.

With over 25 years of experience in the industry, we are one of India's leading websites for high-end computer parts. Our commitment to competitive pricing and customer satisfaction sets us apart from other e-commerce platforms.

Our refund policy returns would only be accepted if reported within 24 hours after the product is delivered. Products must be in their original condition and packaging. Please contact our customer service team to initiate a return and get a return authorization.

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Yes, we offer Cash on Delivery for orders within specific regions. Please check the availability of COD at checkout or contact our customer service for more details.

If you find a product on an international website that is not listed on our site, please contact us directly. We will be happy to discuss your requirements and see how we can assist you.

We provide warranty coverage as per the manufacturer’s warranty policy. For specific warranty details, please refer to the product description or contact our customer service team.

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Yes, we offer repair services and handle Return Merchandise Authorization (RMA) requests. Please contact our support team for assistance with repairs or RMA processes.

We understand that sometimes you need your products urgently. Please contact our customer service team to discuss expedited shipping options and availability.

We can build gaming PCs to fit a wide range of budgets. Whether you're looking for a high-end setup or a budget-friendly option, we can customize a solution that meets your needs.

Absolutely! Our team of experts is here to help you with every step of your purchase. From selecting the right products to setting up your system, we provide comprehensive support to ensure you have the best experience.